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Leadership Foundations: Succeeding in Your Management Role – 2 Days [RB-3103]

Leadership Foundations: Succeeding in Your Management Role – 2 Days [RB-3103]

$1,245.00 CAD
$1,245.00 CAD
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This two-day program equips new and emerging leaders with the essential tools and mindset required to make a successful transition from individual contributor to effective leader. Participants will explore the dynamics of leadership, emotional intelligence, coaching, delegation, and conflict resolution. The course combines practical frameworks with self-assessment and skill-building activities to build confidence and competence in leading teams and achieving organizational goals.

Multiple Student Registration:  For more than one participant or group training, contact us for preferred pricing at training@rtdglobal.com.

Target Audience

  • Newly appointed supervisors and managers in government or corporate environments.
  • Employees preparing for or recently promoted into leadership roles.
  • Team leads seeking to strengthen their management and interpersonal skills.
  • Professionals interested in developing confidence and structure in their leadership approach.

Skills Gained

After completing this course, participants will be able to:

  • Understand the challenges and responsibilities involved in transitioning from employee to manager.
  • Apply emotional intelligence to improve communication and decision-making.
  • Develop awareness of different leadership and communication styles.
  • Coach employees for performance improvement using the Coaching for Results® framework.
  • Delegate tasks effectively to build accountability and trust.
  • Identify and manage conflict using structured approaches such as the D.E.S.C. model.
  • Create SMART goals and personal action plans for ongoing leadership development.

Prerequisites

None

Course Details

  • Day 1: Leadership Foundations
    • Welcome, introductions, and workshop objectives.
    • Understanding the leadership balancing act — what challenges do new leaders face?
    • Transitioning from employee to manager — redefining relationships and responsibilities.
    • Avoiding common pitfalls that sabotage new managers.
    • Exploring emotional intelligence (EI) and its role in effective leadership.
    • Exercises for identifying emotional triggers and building self-regulation skills.
    • Practical applications of emotional intelligence in the workplace.

 

  • Day 2: Applied Leadership and Conflict Management
    • Understanding the four leadership styles
    • Coaching for Results® - guiding employees through performance conversations.
    • Developing performance goals using the SMART framework.
    • Delegating effectively to enhance job satisfaction, confidence, and skill development.
    • Understanding the nature and sources of workplace conflict.
    • Applying a conflict management style framework to resolve conflict effectively.
    • Using the D.E.S.C. model to manage and resolve conflict constructively.
    • Action planning and reflection - developing a personal roadmap for leadership success.

Meet the Facilitator - Rosemarie Bugnet

Rosemarie Bugnet

Rosemarie is a seasoned performance consultant and corporate trainer with over 30 years of experience facilitating impactful workshops. She has trained thousands of participants across the private and public sectors in Canada, the United States, and internationally.

Her clients span diverse industries, including education, finance, manufacturing, telecommunications, health care, law enforcement, hospitality, and construction. She has also worked with the National Hockey League and Team Canada (World Junior and Women’s World Ice Hockey Championships).

Known for her energy, humour, and practical approach, Rosemarie inspires high-performance individuals and teams to achieve excellence in every session she leads.

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