Privacy Policy

Privacy Policy – Effective Date: July 1st, 2025

RTD Global Inc. (“RTD Global”, “we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Scope and Application

This Privacy Policy applies to all personal information collected by RTD Global from clients, course participants, website visitors (www.rtdglobal.com), and other individuals who interact with us.

2. What Personal Information We Collect
We may collect personal information, including but not limited to:

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Name
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Email address
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Telephone number
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Job title and employer
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Mailing/billing address
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Course enrollment and attendance records
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Payment information (processed through secure third-party ecommerce provider)
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Feedback or survey responses

We only collect personal information necessary for the purposes identified in this policy.

3. How We Collect Personal Information
We collect information through various means, including:

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When you register for a course
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When you contact us via email, phone, or contact forms
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When you visit our website
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Through third-party learning platforms we use for course delivery
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When you participate in surveys or evaluations

4. Purposes for Collecting Personal Information
We collect and use personal information to:

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Provide and manage training services
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Communicate with you about course registration, schedules, and updates
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Issue certificates of completion
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Send invoices and process payments
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Evaluate and improve our training programs
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Comply with legal or regulatory obligations

5. Consent

By providing personal information to RTD Global, you consent to its collection, use, and disclosure in accordance with this Privacy Policy. You may withdraw your consent at any time, subject to any applicable legal or contractual restrictions and providing reasonable notice.

6. Disclosure of Personal Information
We do not sell or rent your personal information. We may share your information with:

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Third-party service providers (e.g., learning management systems, payment processors)
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Accrediting or certifying bodies (when applicable), Government agencies, if required by law
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All third parties are contractually obligated to maintain the confidentiality and security of your personal information.

7. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Access to your data is restricted to authorized personnel only.

8. Retention of Personal Information

We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Once no longer required, personal information is securely destroyed or anonymized.

10. Cookies and Website Tracking

Our website may use cookies or similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. We do not use cookies to collect personal information without your consent.

11. Contacting Us

If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:

RTD Global Inc.
Email: privacy@rtdglobal.com